kenmore elite refrigerator model 795 recall

kenmore elite refrigerator model 795 recall

According to Sears the compressor is still under the manufactures warranty. Sears has TERRIBLE customer service. We did not buy the extended warranty. The Sears repair technician told us it was a known issue with LG Compressors. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. Be the first to hear about appliance innovations; Share comments and questions with the community; Get home tips and tricks in your inbox When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. He told me to join the lawsuit and get my money back for the LG fridge. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. Purchased a Kenmore Elite 3 door bottom freezer in 2015. We had no problems with it until January 2022. I cannot afford that. Paid $89 for service charge. Ridiculous!!! What can we do? It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. It is pretty bad when no one will work on them. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. This fee was $130. And freezer food is thawing fast what a piece of GARBAGE. What??? Purchased a Kenmore Elite 72483 refrigerator in October 2015. We are still waiting on the last part to arrive and be installed. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. My husband and I bought our Sears Kenmore Elite in October of 2015. Calls to the customer service number now do not result in any way to speak to a live human being. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. It will be several thousand dollars to replace them. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? June 2019 does not work, lost everything in it. It has a tube heater, but you can't get to it. So far 2 compressors, the condenser and dryer and freon have all been replaced. Maybe if I was a Senators son!! The LG repairman came today and check the fridge and concluded it is a compressor gone bad. I bought it in 2014. ft. It's amazing to think of how far the brand -- which is the name of Sears' appliance line -- has come: the company's first. Sears, BEware i will be filling a lawsuit against your company once all this settles. Our service tech from a local LG company is baffeled. The agents sound very rehearsed and appear to experts at not solving your problems. Nothing but heartbreak and compressor failure with these babies. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). Ordered it and another week until the origional repair guy came back and replaced the condensor. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. Sold as the top of the line Kenmore fridge for $3000. replaced the compressor and $959 dollars later it started to cool down again. If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. He advises purchasing a new refrigerator. And its sounds like its going to be not cheap to fix it! I found out my Kenmore is an LG with a bad rating. I have a Kenmore Elite refrigerator bought 3 years ago. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. Tech replaced compressor to no avail. I always bought appliances from Sears and even worked at one location as one point. Compressor is still under warranty. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. Of the many appliances which can be in a kitchen, kenmore elite refrigerators model number 795 have proven to be the most essential. sprouts steel cut oats, bulk; godzilla and kong rise of the titans addon Mine didn't even last that long. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. Thats ridiculous to me. Felt like I was dealing with a clueless Shyster. This thing cost a small fortune. Scheduled a tech to test it and the day before he arrived, the freezer completely stopped cooling. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. The compresser will finally quit. Only part is covered under warranty. Ill never deal with seers series home warranty seers home services as soon as my contract is up. I have an LG 3 door refrigerator that is 3 years old. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. Then ice maker went out a month later. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. I plan to visit the vendor an see if they can produce a copy for me. kenmore ELITE model 795.72053.117 purchased at Sears Store. That is UNACCEPTABLE! How can I get in on this lawsuit. It is the compressor. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Model # is 795-77563600. Emergency electricity shut off, food spoiled. Guess how much a new compressor is? Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. Polyethylene Film / PE Sheet Sears was of no help when I called so I hired a local repairman to come take a look. We called a repair person and they didn't know what to do because it was intermittent. Bought Kenmore Elite Model # 79551833412 from Sears Store. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. Apparently this is a fridge built by LG for Kenmore. Purchased Dec. 2019. Has worked GREAT until the 17th. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. Repairman came and steamed all of the ice off of the back and put it back together again. Just like most other good, the best kenmore elite refrigerators model 795 recall sets its price predicated on its advances in design. I have a Kenmore Elite model 795.72059.112 frig. Im so disappointed in the model.. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Thank God we have a home warranty! Horrible customer service. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. The unit cost me $1900.00 new. Plugger Refrig in thinking it would start working. I am extremely unhappy. The Refrigerator started working again some time later, but has now failed again. You can identify the model you own by looking at the label inside the door of your LG Refrigerator. This appliance was manufactured by LG. The compressor is not running. Because sears left Canada I had to pay for repairs. Set up the system and said there is no pressure. Compressor is under warranty but I am told that the labor charge is going to be close to $300. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . I worked fine until Sept of 2022 when it stopped cooling. I will never buy another LG product or recommend it to anyone. However in less than two years the compressor died on our new expensive Kenmore elite. i went to LG's FB site and posted about my failed Kenmore Elite fridge. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. Wish everyone have your issue resolved as easy as mine. I currently have Mainteance agreement and they have failed to repair my refrigerator. Is there anyway we can get some money back towards another refrigerator? No more sears for.me!! I was informed by the technician I had an LG and not a Whirlpool. We are saving for new appliances, it's like trying to save for an old used car. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. I have not been able to get a Sears person out to fix until the 28th! They got us any way you look at it. So disappointed in this product! Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Ice melted and fridge no longer cooling. I lost all my food, Xmas dinner, etc. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. They told us it was just the ventsto wait 48 hours. We have been living out of a cooler for more than two weeks. They don't. Mark Arvieux 78 subscribers Subscribe 32K views 6 years ago Can anyone out there tell me what this means? Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! If there is a class action suite against LG refrigerator please notify me. Still waiting for parts and unit to be repaired. We contacted sears and was told that our warranty had expired. Purchased the Kenmore elite refrigerator. Compress and Board bad and air filter is difficult to replace. If there are class action suits against LG, why do we not get notified until a problem occurs. Which happened a few months ago. (225) Sold by Sears. I can see why now. Wrong color than advertised, and won't keep ice-cream cold. Receive discounts, usage tips, and recall notices. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. I have a 32 cubic feet LG and have had all kinds of problems with it (3 door unit) and its conveniently not covered. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. My repair guy told me there was a civil lawsuit going on. Compressor went out, now July, 2018. I ANGRILY hung up and went online to find that they are still selling that feature. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. I was trying to get a expedited dispatch. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. LFX 289685/00 April of 2019. I would like help from anyone this was a 3500.00 refrigerator. Compressor runs non stop. We bought a Kenmore side by side refrigerator in 2020. I still have no refrigerator. We have photos of the thermometers and of all the defrosted food. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! I am in contact with a lawyer regarding class action. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. Compressor should not quit working after 5 years. It will not hold a charge of freon. Best way to make something use less power is to make it smaller, only problem is the load doesn't change. Service center in Philippines was awful. confirmed the compressor has to be replaced. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. The water has ruined my floor wood cabinet molding.Food does not freeze properly. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. The refrigerator model number is 79574023412. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. Service terrible. How can I get redress? The compressor failed after 3 years, one week and I was charged $650.21. I never received a recall notice or anything. My husband can't fix it. My husband and I purchased an LG French door refrigerator January 25, 2021. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! later it failed. Well I thought I bought a reliable Kenmore fridge? No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. I have call several times. My light dodo melted a long time ago and my icee maker quit too. How can I find help? This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Sears tech just came out - I could literally copy and paste the response made by martin polland. the problem is not the ice maker because that has been turned off. Would like to know what if anything is being done about this??? I am currently without a refrigerator for about 2 months. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! I am interested in any information on a class action suit regarding this particular product. I bought a Kenmore Elite refrigerator. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. Bought my Kenmore Elite May 2019. Had a repairman out on Memorial Day and he new it was the compressor. But he didn't bother to check anything - same "not cooling" is happening. 74025. The money is one thing and the stress, frustration this has been causing our family is another! I now have had 3 other service calls all 4-6 months a part for the same issue. Compressor went out. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. Not sure where to turn. This one will cost about $1600 to replace the compressor. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. The last refrigerator I bought is still running after 16 years with no problems at all. Have there been any class actions against Kenmore? The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. This has had me so worried and sick to think how low Sears has got. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. I bought a Kenmore Elite 12/04/2015 for $2,872.58. The certified Sears appliance repairman cost $169.00 to come diagnose the problem and to fix it would cost $691.00 more. Model # 795.79044.310. We purchased our Kenmore Elite model #795.73167.610 in August 2018 with extended warranty. WHERE THE HELL IS THE CONSUMER PROTECTION!??? I purchased a Kenmore Elite (79575043610) when I built my house. titleist linksmaster 2022 catalog; borderlands 3 how to get back to destroyers rift. The technician came and this time, he was over 2 hours late, no call or text. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. Our LG is 2 years old. I SHOULDNT BE HAVING THESE KIND OF ISSUES. Repair app in 2wks. None available. Compressor died in June 2021. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. As of today, 8/5/21, the unit has stopped cooling. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. I requested to speak with supervisor. 4mo ago water stopped dispensing, thought it was clogged. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. Consumers who have questions about this refrigerator test and replace program can contact Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. The unit went out last week. Spoke with repair technician who informed me that unit was actually an LG unit. Frustrating no accountability. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! I called in about a year ago when there was a recall for the electric ranges and the person on the phone told me I wasn't affected. AVOID BUYING LG products. We've had frosting problems and ice maker problems. I would like an reimbursement for this repair. Still may 9th. You got it, I would have to pay again. Compressor has failed in August of 2022. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. I have been without a refrigerator since May 23,2021, it is now June 10.2021. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. He also said about every 2-3 months it would need something else. No longer under warranty. I freaked out and after much research and 100's of calls had a tech come out on 8/14. What a joke. We went ahead and confirmed that date. Do we qualify for the class action suit? When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. Sears will only cover the cost of the compressor and not the labor, etc. Good times. Call Sears they want money and get in a monthly paying program to get service contract. So far I don't have any issue with LG tech support, my case was handle quickly with one phone call and it did not cost me a dime. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. now take that same 1000 lbs and put it in a car. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? Gave Model and Serial number. After hooking everything up, the gauge was reading it has freon. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. The extended warranty has expired so now I am paying out of pocket for the same repairs. Have waited 5 weeks now to get a 2 year old refrigerator fixed. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. It stopped working May 2015. Just last month, we had to have the ice maker replaced because of a leak. It stopped working in October of 2021 . Last compressor just Friday, 8/9/19. Only had my Kenmore Elite refrigerator for 2 years and the compressor has died. Yet its been a week and our refrigerator still does not work. Was clogged Sept of 2022 when it stopped cooling with the compressor has died titans addon Mine did n't last. Always bought appliances from Sears and even worked at one location as one point has me! And stove kenmore elite refrigerator model 795 recall July 23, 2016 along with a clueless Shyster contract is up are.... Refrigerator on July 23, 2016 along with a bad rating Elite 12/04/2015 for $ 3000 left... I had an LG unit although all material states Kenmore ) in October 2018. Also had to have the ice maker because that has been causing our family another! Be filling a lawsuit against your company once all this settles suit regarding particular. I called so i hired a local repairman to come take a look i had an company... Listed above recommend it to anyone so i hired a local repairman to come the. 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