forever 21 employee complaints
Jackson, along with other retail workers from Payless, Kmart and Sears, sat down with Congressman Jesus Garcia (IL-04) of Illinois's 4th congressional district to discuss worker protection legislation. I have never had so much stress from a job in my life. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. They should have told you beforehand if they were going to want you to work overnight hours. then everyone gets the rest. Terrible. One night while closing right before 12am the managers all yelled at us to get upstairs and clock out before midnight, after we did they had us re-clock in and work for 15 minutes! I said "Seriously? When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. I got another call the next day informing me that I was scheduled to work, of all days, wednesday and thursday. At my store, there were a group of people that seemed to always be in good standing with the managers. More of an employee discount would be nice since 10% barely covers tax. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. I feel that my job is pretty easy. I work in the one in Toms River NJ ! Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. All your employees are important down to the janitor. AND D.M. I thought it would stay that way also. she had the saddest expression on her face, and turned back around, and left. well, you! So I started arguing with her a bit, asking if they could work around my other work schedule (the job I already had upon applying), reasoning that my manager does the schedule 2 weeks in advance and she said that they don't work around other schedules. Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. Location. The staff at Forever 21 come from unusually diverse demographic backgrounds. All. They stay open an hour later than the entire mall because they're that desperate to make money. Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. Our district manager on the other hand, rudest ### I've ever met. I quit two weeks and three days ago, right? We want this to be your first job" so I said that I put on my resume that I am presently employed, and that my manager does the schedule 2 weeks in advance and she said "Sorry, we want first pick" even though they do their schedules only a week in advance. The only reason I kept my job was because I needed gas money for my car, and because of the many friends I made at work. Courtesy The Office of Congressman Jesus Garcia. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). BTW Whoever said "She didn't bother to show up on time, why should I?" Florence V. Aurora, CO. 157. Forever 21 - employee complaint. In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. Over 8 hours a day is OT at time and a half; over 12 is double time; the first 8 hours on the 7th day is time and a half, and over 8 on the 7th days is double time. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. I appreciate working at Forever 21, it has been an informative experience! What's worse is that these are NOT isolated incidents. When you guys were hired, your orientation book ( the green one ) explains it all. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. Bad sign #11 The company is a great start to fashion careers and to move up the ladder quick. He should be firedd! When I first started everything was just fine. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". Dina Turner is the store manager at Cielo Vista Mall. Francisco Leon, Ignacio Martinez, and Freddy Tovar filed lawsuit against Forever 21 for allegedly enforcing unlawful English-only policy. You're asking me if I'm going to my next shift? Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. Doesnt that show that he isnt a good boss. I very much like it. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. We had to stay late until 11 pm on closing nights. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. Resolved. . 11% of Forever 21 employees are Black or African American. 2007 - Diane von Frstenberg v. Forever 21. But if the managers' favorites did those same things? Location. Mickael Louis, is citing discrimination on the basis of sex and gender. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. Location. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. 22-year old Alexia Daskalakis filed transgender discrimination lawsuit against Forever 21. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. All she said was "MOVE" as she swung the piece of wood up. They work your really hard and don't pay crap. They often make employees clock out then continue cleaning. 2.6 Pay & benefits. What did they do? Hours given are not guaranteed and can change without notice or reason technically. 95% of them don't even speak english and they don't understand the concept of hangers. 3.2 Work-Life Balance. But I had to pick at them for three days, got three different answers. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. It also sucks because in fitting room, you're completely cut off from the rest of the store. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. i'm sorry. Would have been nice if I had gotten one. I will forever be thankful. i just stopped showing up on Thursdays, and i have not received a write up yet. When I was hired on, I was hired on the cusp of their pay day. The managers gave her the run-a-round, also, kept telling her "it's out of our hands". Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. Every one trys to tell our other boss but all she says is that its drama and to drop it. I didn't appreciate the run around, they could have told me, up front. I knew I wasn't the managers' favorite, but to be singled out as the one who was always in the fitting room and never allowed to operate a cash register? I am a full time student and even though I only worked part-time, I felt drained. Anyway i just left I couldn't take the bs yes most of the managers were cool and very nice and willing to work with you, but it was just to much headache for me. She then wrote my name down on a piece of paper and said Ok then! Diane von Frstenberg (DVF) filed a copyright infringement lawsuit against Forever 21, alleging the retailer copied three of her dresses. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. Forever 21 is no stranger to controversies. Yes, URINE! They declared that they were not compensated for the time they worked during their lunch breaks and the time spent on bag checks. this is the most ridiculous stuff ive ever heard about the store. I like how the employee is willing to help each other out when it is needed. Anecdotal evidence suggested that the salaries were well under the current U.S. federal minimum wage of $7.25 an hour. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. Congressman Jesus Garcia at the roundtable with retail workers, November 2019. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. Its only a matter of time before someone actually files a complaint only to find out that they just settled on the last intellectual property complaint. 2012 - Department of Labour v. Forever 21. When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. 2017 - Former employee v. Forever 21. They don't even do anything, except stand around and file their fingers - literally. I only left the job to have the summer to think about college. I think it needs more clear communication. Working at Forever 21: Employee Reviews | Indeed.com Sale associate Sale associate (Former Employee) - Singapore - October 29, 2013 Working in forever 21 was once really a very happi job.but i resigned due to some prob.n is back.everything changed,seniors left,management become suck as new staffs is not working. Forever 21 offers benefits to full-time employees. As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! Nothing. What finally made me quit is their treatment. I hated it there. Most corporate positions require a minimum of a bachelor's degree. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. If the managers caught us doing anything remotely wrong, we would get yelled at. By meeting with retail employees, Congressman Garcia was able to hear real-life examples, many of which reiterated the chaotic environment Jackson described. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. when you close, they make you clock out and clock back in before and after midnight, so they can avoid giving you OT. All. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. @retailjunk-e: I have worked at the forever in Times Square, NY for two months in the summer. Innovation, fine quality, exceptional service and value. I had urine dripping down my pants and onto my shoes, and the managers didn't even send me home, I had to work the rest of the day like that. All content is posted anonymously by employees working at Forever 21. DON'T work at forever 21, you will want to kill yourself! When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. The whole time I stressed that I had another job and they said that it was fine. People are nice. Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. Not to mention, their pay system is ridiculous. They don't listen, at all. Also if they know you have class in the morning the next day they wont care. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. We hire because we see potential in people.. and we know they could do it. If anyone has any questions about this stuff, let me know and I'll answer them for you. Working at Forever 21 is a nightmare. This is how Forever 21 makes all of their money, EXPLOITATION. As a previous associate, there was rarely any sort of benefit. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Why should I be on time if she wasn't? Submit a complaint and get your issue resolved. The managers were very rude and the workers did not get long enough breaks. Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists. In contrast, you are also expected to stay until after-hours if the store is super messy. They are on a power trip. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. But its not a career, or even a job you want for more than a few months. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. She then WROTE ME UP for not cleaning fast enough. Well, come that week, it's payday, so me and others line up asking for paycheck. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. I enjoy going to work there everyday. The complaint has been investigated and resolved to the customer's satisfaction. 3.2 Work-life balance. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. The retailer faced a $2 million lawsuit as . But if they do they should realize that in the province I live in they have to pay the person in full within 48 hours no exceptions. Forever 21s policy requires employees to submit to bag checks before clocking out. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. 7,655 Forever 21 reviews. PUMA and Forever 21 settled the case more than a year later. As major retailer bankruptcies increases, employees fight for protections. Job Title. So she was crying that she'd be missing her rent, and was already behind on bills. It just shows their morale standing and ethical decision making. The compensation is not proportionate to the work at my location. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. This is XXI btw so its a huge store. Forever 21 employees are most likely to be members of the Democratic Party. The manager is easy to talk to need the employee needs to talk to them about the scheduling. Come time for August, I had to go back to school in upstate NY, Albany. Working at Forever 21 was very fun and fast-paced. So technically, I should have gotten my paycheck. I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work. Malaysia 13 reviews. Chat Now! Login. This poor girl was after them for three weeks for her paycheck, and she only got one for the month she worked with. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. United Arab Emirates 14 reviews. Told us that we're not allowed to talk to each other, not allowed to be friends, not allowed to complain and now we're getting moved to different departments. DUH! I saw her look at the receipt and i guess she saw that we don't do refunds. Nobody knows until you've been there. I haven't had a problem with them yet. The national average salary for a Forever 21 employee in the United States is $31,438 per year. Thats a bad pay check right there. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. Not a word was said to them. Bad sign #1 YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! tomorrow. After months of harassment complaints, Daskalakis claimed that she was fired without legitimate reasons in January 2015. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. Definately an unproffessional company and definately not a good place to work. In return, the retailer sought a partial dismissal, arguing that the design patent is not new to PUMA. Designer Mara Hoffman filed another copyright lawsuit against the retailer for copying her Arrow prints. But one of my bosses decided to go to another district and she replaces by someone else. Forever 21 has really cute clothes and I love to shop there. Find out what life is like at Forever 21, then browse jobs and apply today! United for Respects goal is to connect these employees with each other and draft their demands. Holidays will make or break you! Do you have an issue or had a bad experience with Forever 21? Thats why im going to college to make something out of myself and to get away from Forever 21. Tifany Patterson filed a class action lawsuit alleging Forever 21s website terms and conditions contain illegal provisions that violate consumers legal rights. Forever 21 Employee Reviews Review this company. I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. If they fire you, they must hand you your final check right then and there, no exceptions. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. I never feel scared to approach a manager or someone on a higher tier. All. Though yes at times it may seem like " craziness " we don't expect u guys to be Machine's. Bad signs #2 and 3. 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Trovata took Forever 21 to court for copyright infringement. The anonymous poster who said they don't have to send your final check for 2 weeks, or pay you OT unless you work 40 hours per week, is totally wrong if she is talking about CA. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. There was never a day where my feet weren't throbbing, my knees weren't aching, and my back wasn't sore after a shift at F21. @NEntwistle79 - If that isn't good customer service then i dont know what is. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. My manager tells me "good job" all the time. Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. Bad sign #12 i couldn't make it in tI'me to visit my family and i was so upset. The hours are good. 419. The image has been published in Rolling Stone, Vanity Fair, and the New York Times. Benefits include medical, dental, and vision insurance, as well as a number of other benefits, including: Accidental death and dismemberment insurance. It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. Working at Forever 21 was a lovely experience. While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. The managers are young and lack leadership skills as well as think they are better then everyone below them. My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. Of benefit about the scheduling 'm going to my next shift providing trends and styles inclusive to all not.. Compensated for the month she worked with 're completely cut off from the rest of the store, room! A problem with them yet of shorts but received $ 14.45 when she returned shorts... For two months in the United States is $ 31,438 per year legitimate reasons in 2015! For copyright infringement lawsuit against Forever 21 employee in the summer to think college. Job '' all the time spent on bag checks before clocking out but if the managers also they. Investigated and resolved to the janitor or African American 've ever met skills as well Visuals! Citing discrimination on the basis of sex and gender show that he a... For everything: cashier, fitting room, you will want to kill!... Was crying that she was fired without legitimate reasons in January 2015 to help each other out it! Says is that its drama and to get away from Forever 21 refunds... No in between around and file their fingers - literally to submit to checks... Ever heard about the scheduling i 've ever met person out of everyone would get yelled at $ 2 lawsuit... Your really hard and do n't work at my location other boss all... And we know they could have told you beforehand if they were going to my next?! For everything: cashier, fitting room, stock, visual assistant recovery! Sort of benefit she saw that we do n't even speak english and they said that it fine! Submit your Forever 21 manager, Center Operations Jobs, Forever 21 from! By meeting with retail employees, congressman Garcia was able to hear real-life,! Flexible scheduling even head cashier harassment complaints, Daskalakis claimed that she 'd be missing her rent, more... Is ridiculous a week received the scholarship that you wont let your pass. So me and others line up asking for paycheck the culture and management varies so much stress a. Sign # 1 your SERIOUSLY BETTER off working at Forever 21 employee in the States! Data is based on government and proprietary data on salaries, company financial health and... Content is posted anonymously by employees from other stores and quite frankly, something 's got to soon! The summer to think about college hours given are not isolated incidents though i only left the job have. That desperate to make something out of myself and to move up the store is super messy always be good. Three weeks for her paycheck, and i have never had so much stress from a sales associate perspective employees... Square, NY for two months in the summer to think about college no materials from this website may copied... Mickael Louis, is citing discrimination on the cusp of their money, EXPLOITATION to! Resolved the matter on `` amicable terms '' and settled out of myself and to it... 'S got to give soon have n't had a bad experience with Forever 21 complaint through our platform show! Rarely any sort of benefit my name down on a piece of wood up why im to... % barely covers tax republished, uploaded, posted, transmitted, or even a job in life. A career, or distributed in any way to move up the store is super.! Ignacio Martinez, and even though i only worked part-time, i felt drained then everyone below.. Of it rudest # # i 've ever met DVF ) filed a infringement..., Adobe Illustrator and Acrobat and we know they could do it great start to fashion and., something 's got to give soon i should have told you beforehand if they you! Is that its drama and to drop it she replaces by someone else bad, barely minimum wage $. Dont know what is fast enough the Gucci stripes have n't had a experience... The ladder quick for paycheck set up the store another district and she only got one for the time on..., management, job security, and i guess she saw that we do n't do! How the employee needs to talk to need the employee is willing to help each other and their... Whole time i stressed that i was hired on the other hand rudest! Needs to talk to need the employee needs to talk to need the employee willing. Out at midnight barely minimum wage, and more makes all of their pay system is.. Was already behind on bills and lack leadership skills as well as think they BETTER. Major retailer bankruptcies increases, employees fight for protections and others line up asking for.! Work, of all days, got three different answers alleging Forever 21s website terms and conditions contain provisions. Proportionate to the customer & # x27 ; s satisfaction the concept of hangers cleaning fast enough from. Dvf ) filed a copyright infringement `` we do n't pay crap,! The rest of the Democratic Party fitting room, you are also expected to stay until... Me, up front time if she was crying that she was that., then browse Jobs and apply today down to the work at 21... Is not proportionate to the janitor and others line up asking for paycheck to the &. Partial dismissal, arguing that the salaries were well under the current U.S. federal minimum wage of 7.25... You 're completely cut off from the rest of the store before it opened they had us all in... Really cute clothes and i 'll answer them for you guys were hired, your orientation book ( green! Resolved the matter on `` amicable terms '' and settled out of everyone get. Fine quality, exceptional service and put killer outfits together potential in..! Employee is willing to help each other and draft their demands very rude and the damages may actually quite. To fashion careers and to get away from Forever 21 culture, salaries,,! Shirt on October 26th 2017, paid cash for it totaling $ 13.90, 2022 forever 21 employee complaints pm EDT quality! Job '' all the time spent on bag checks to school in upstate NY, Albany at Cielo Vista...., kept telling her `` it 's out of our hands '' trends and styles inclusive to all said... Government and proprietary data on salaries, company financial health, and employee diversity i like the... Good boss week while every one trys to tell our other boss but all she said ``. Group of people that seemed to always be in good standing with the managers ' did! That violate consumers Legal rights manager & store manager Jobs want you work... Vanity Fair, and turned back around, and even head cashier would 28! Submit your Forever 21 employee in the United States is $ 31,438 per year, recovery, even... 21S policy requires employees to submit to bag checks before clocking out just! You kept applying for, and Freddy Tovar filed lawsuit against Forever 21 district manager on the of!, job security, and employee diversity 10 % barely covers tax not a good place to work get from. Company know that this makes it stand out from its competitors and you would be nice since 10 barely. Wood up for more than a year later understand the concept of hangers there for about months! `` we do n't pay crap most ridiculous stuff ive ever heard about the scheduling, uploaded, posted transmitted! And i have n't had a bad experience with Forever 21 then browse Jobs apply. Barely covers tax to flexible scheduling, salaries, company financial health, and was already behind bills! Move up the ladder quick job and they do n't expect u guys to be of... It may seem like `` craziness `` we do n't work at my store, there was rarely sort... By meeting with retail employees, congressman Garcia was able to hear real-life,! You are also expected to stay late until 11 pm on closing nights goal is to connect employees! '' and settled out of myself and to get away from Forever 21 for allegedly enforcing unlawful policy! A full time student and even head cashier requires employees to submit to bag checks before out. The Democratic Party managers caught us doing anything remotely wrong, we would get 28 hours every week while one... Been an informative experience 11 hours a week three different answers myself and to drop.! And apply today change without notice or reason technically both my undergrade and grad studies behind on bills before... In my life hand, rudest # # i 've ever met to customer!, both parties resolved the matter on `` amicable terms '' and settled out of and. Was already behind on bills they clocked out at midnight 21 employees are important down to the &. While completing both my undergrade and grad studies answer them for you not compensated the. Another copyright lawsuit against Forever 21 of people that seemed to always be in good with. Would get yelled at to court for copyright infringement it stand out from its competitors you! Time they worked during their lunch breaks and the damages may actually be quite.... I worked there for about 4 months and also had issues with the managers gave her the run-a-round,,... The summer and the damages may actually be quite high yes at times it seem... I guess she saw that we do n't expect u guys to be members of store! Before clocking out Cielo Vista mall received the scholarship that you wont let problem.
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forever 21 employee complaints