northlane wirecard customer service phone number

northlane wirecard customer service phone number

Reviews constantly being put on here about scammers DO NOT SEND MONEY TO ANY CUSTOMER OF THIS COMPANY VERY LIKELY IS ITS A SCAM. I mean, just say it at begining don't waste my time. If others have these problems we should file a class action lawsuit as it is clearly intentional that none of the contact mechanisms work properly. You can get your password emailed to you if youve lost it or forgotten it. Got this crappy prepaid debit card from att instead of just sending me a check refund and I can't activate the card. Hello Chen, thank you for sharing your experience. We reserve the right to modify the Transaction Limits from time to time. The refund will be applied to your credit or debit card. If any failure or malfunction is attributable to your equipment, to merchant, or to any service or payment system. We may withhold any amount we reasonably believe that you owe as a result of any wrongful conduct in connection with your Card or your use of our website. This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. Hello John, thank you for sharing your experience. Blockchain-enabled entrants like Bitcoin offer innovative possibilities for faster and more secure payments without the need for a central middleman, such as Visa and Mastercard. These disclosures are a comprehensive listing of all fees associated with your program. Our website, telephone number and address are included in the List of All Virtual Card Fees. To make this process a little easier, check out our tutorial to learn how to log in to your account. Only your program's Sponsor has the option to Load funds to your card using a Direct Deposit Transaction. Find out how we combat fake reviews. Thank you for your time, They are completely rude I've been hung up three or four times by their supervisors after I have been on hold for 30 minutes each time they said they don't have Express Mail which is b******* and what they're saying is Express Mail is 5 business days they live in Florida I'm in Indiana I will get a letter in 3 days from Florida without Express Mail they're so full of s*** and so rude and so mean and half of them can't even speak English. ALL I KEEP GETTING TOLD IS TO WAIT 24-48 HOURS. We may add to, delete, or change any of the terms of this Agreement, including the Disclosures, at any time. Acquired by Syncapay Conshohocken, Pennsylvania, United States 101-250 Private www.northlane.com/ 105,852 Highlights Contacts 10 Similar Companies 19 Find More Contacts for North Lane Technologies Michael Warner Chief Information Security Officer, Security Officer It may take up to thirty (30) days to process a request for a replacement, however, we will endeavor to provide you with a replacement Card on as timely a basis as is reasonable under the circumstances. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. But we need your help to make it perfect. Other Obligations and Restrictions On You. When any provision in this Agreement states that we may take certain actions, we may do so in our sole discretion. North Lane For cardholder customer service requests, please fill out the form below Cardholder Customer Service Requests Name * First Name Last Name Email * Please enter the e-mail address associated with the account Phone Number * Please enter the phone number associated with your account (###) ### #### The customer help line they hang up on you and you can only get report lost or stolen card or balance info via the phone. Fill out the form completely if youre asked to provide personal or credit card information. The party filing an arbitration complaint must choose either of the following arbitration firms for initiating and pursuing arbitration: the American Arbitration Association ("AAA") or JAMS, The Resolution Experts. If such court refuses to enforce the waiver of class-wide arbitration, the Dispute will proceed in court and be decided by a judge, sitting without a jury, according to applicable court rules and procedures, and not as a class action lawsuit. Hello Ihor, thank you for getting in touch. They have been blocking my money for a very long time now and it appears that nobody is able to help me. pursuant to license by Mastercard International Incorporated and may be used everywhere Debit Mastercard is accepted. I call customer service and they tell me to bad. I've tried multiple times through the phone system and online and neither works. I couldnt get a new card. If a court finds any provision of this Agreement invalid or unenforceable, such finding shall not make the rest of this Agreement invalid or unenforceable. You will not be liable if all of the following are true: (1) the purchase was completed without your PIN, (2) the purchase was processed through the Visa network, (3) you were not grossly negligent or fraudulent in the handling of the Card, and (4) the purchase was made for personal, family or household purposes. If you do not wish to agree to arbitrate all Disputes in accordance with the terms and conditions of this section, you must advise us in writing at the following address by either hand delivery or a letter postmarked within thirty (30) days following the date you enter into this Agreement. Companies can ask for reviews via automatic invitations. Move, change, suspend & cancel service. I called Verizon and was told to deal with Wirecard. Regarding the dispute, unfortunately, we cannot provide any information here, due to data disclosure, but we assure you that we are working on it. Important information about procedures for obtaining a new Card: To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You and we agree that the arbitrator has no authority to conduct class-wide arbitration proceedings and is only authorized to resolve the individual Disputes between you and us. A deposit of funds paid by the Sponsor to your Card. Since then I have heard nothing back. He has written for websites like Gameempress, BestTechie, and Machinima's Inside Gaming blog, as well as magazines like Nog Magazine. Please Note: The List of All Virtual Fees and Transaction Limits represent the maximum fees and limits that North Lane Technologies, Inc. offers. Card activation success notifications will not be sent until the. The North Lane Mobile app lets you manage your North Lane prepaid card easily from your smartphone. Hello Sarah, thank you for your kind review. It would be helpful if you could share with us the name and phone number registered to your card account at social-media@wirecard.com. We may also ask to see a copy of your drivers license or other identifying documents. Find your account number. They said they will send a check to a new address which I will probably not get. To protect yourself please do NOT provide your card information to anyone. The Transaction Limits are listed on the website following the List of All Fees. Trending solutions. We are sure that once we look into this and identify the issue, we will be able to provide assistance asap and you will receive your card in no time. Live customer service You can call customer service to check your balance, but some cards will charge you a fee to talk with a live agent. If a Transaction Exceeds the Amount of Money on Your Card. We would like to get in touch with you, so we help you activate your card. Please notify us if you have any problems using your Card. Wait for a response from North Lane customer support to get a suitable solution for your issue. Could you please share with us the name of your company and more details about your communication with the sales team? To the extent the arbitration firm's rules or procedures are different than the terms of this arbitration agreement, the terms of this arbitration agreement will apply. It is a reliable payment provider that covers many areas of the business, especially if you are just getting started. If You Believe Your Card or PIN Has Been Lost or Stolen, or That Someone May Use Your Card Number or PIN Without Your Permission. still unable to activate the card and get a pin. gets rejected everywhere, and on their website when i register the card I kept getting errors saying "We were not able to validate the information provided. In the following field, enter the Security Code. We will notify you electronically or in writing of any change in the Transaction Limits as may be required by law. The Transaction Limits in effect at the time your Virtual Card is issued are available on the Website below the List of All Fees. I used 110.45 cents but now the card says the balance is zero. You may obtain copies of the current rules of each of the arbitration firms and forms and instructions for initiating arbitration by contacting them as follows: Telephone (949) 2241810 or (800) 3525267. This Prepaid Card Agreement explains the terms of your Prepaid Card managed by North Lane Technologies, Inc. Live chat. We will do our best to support you with this. If a merchant refuses to honor your Card. Please enter the address associated with the account. They overcharge in card fees one woman with all calls whom never gives a solution . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. pursuant to license by Mastercard International Incorporated and may be used everywhere Debit Mastercard is accepted. It may take up to two months for it to appear on your bill. If you do, please be sure that you have sufficient money on your Card for each payment. Thank you for your time. We, our affiliates and the parties with which we contract to offer the Card are not responsible or liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating in any way to your Card, your use (or misuse) of the Card, our website, or any products or services purchased using your Card. Youve reached the North Lane Wirecard activation page. Let's get this sorted out now! We will do our best to get back to you as soon as possible with further insights and a solution. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Give your customer the power of choice with a digitally native toolset that drives end-user engagement whether you host the client experience, integrate via APIs, or take a hybrid approach. Any questions as to the payment of funds in a Direct Deposit Transaction, including the timing and the amount of the Transaction, must be resolved between you and the Sponsor. Please contact via email on the status. If any such change becomes permanent and disclosure to you of the change would not jeopardize the security of the Card or any related payment system, we will provide notice to you within thirty (30) days after making the change. Other features and any associated fees are in the List of All Virtual Card Fees and if applicable, the List of All Fees. The policies and procedures of the selected arbitration firm will apply provided such policies and procedures are consistent with this arbitration agreement. Alternatively, you can call the following numbers to speak with an expert directly: To log in to Northlane, type login.northlane.com/defaultlogin.do into your computers web browser. THe number on the back of the card doesn't have an option to speak to a person. Direct Deposit means a deposit of money paid by the Sponsor to your Card. Issuing "refund" cards that have inaccessible funds with a monthly fee, what might one call that? Want to transfer my money to the bank account but system keep telling me: "we are unable to verify your access permission" How come??? This Prepaid Card Agreement, together with the Fee Disclosures and Privacy Policy. Thank you for your time. The app provides you with important and useful functions. Any Direct Deposit that you attempt on your Card from anyone, including yourself, other than your Sponsor, will be rejected and returned. So far, the card has only worked for 1 out of 20 attempts. DO NOT USE AUTOPAY FOR ANY VERIZON services because the refunds will go to Wirecard. However, we would also be glad to give you a call and assist you with whatever you might need. You are waiving your right to a jury trial, to have a court decide your Dispute, to participate in a class action lawsuit, and to certain discovery and other procedures that are available in a lawsuit. Gem McGall 2 reviews GB May 11, 2020 Shocking company only reply to social messages So after my previous comment wirecard got in touch via Trust pilot and asked me to send them information (which I did). Received a Wirecard. If the parties mutually agree, a private party, such as a retired judge, may serve as the arbitrator. If your Program has the option of a Physical Card, Our website, telephone number and address are also included in the List of All Fees. We will also add a Foreign Currency Conversion Fee on all Transactions made in currencies other than U.S. dollars. Thank you again. It goes against our guidelines to offer incentives for reviews. Instant support from real human beings 1. Click on it to proceed. Sketchy.. but I guess what would you really expect from them! You can use your Card to complete Transactions at merchants that accept Network-branded debit cards (including internet, mail and phone order purchases). Hello, thank you for sharing your experience with us and the community. Thank you for your time. Please email us the name and phone number registered to your card account at social-media@wirecard.com. Find an AT&T credit or adjustment on your bill. If a Dispute arises, the party asserting the claim or demand must initiate arbitration, provided you or we may first try to resolve the matter informally or through customary business methods, including collection activity. We will be glad to look into this for you and see what is going on. Look up Wirecard and see what issues they are going through. In order for us to locate your account and give you a better overview, we would need to know the name and phone number registered to your account as well as the program your card is under and your location. It should be illegal to send people a refund this way. I tried to contact company but no one is responding and there no other method of communication that is working. They are a shocking company and I hope reviews like mine will stop other customers having to deal with their negligence. We have your email and will look into your case immediately. Until the Transaction finally settles or we determine that it is unlikely to be processed, the funds subject to the hold will not be available to you for other purposes. So Wirecard makes money on the sale of cards to employer and then takes money in unnecessary fees from recipient. So now I just dont know how get my money because obviously Customer Service not responding to my e-mails. Purchased a bike from a seller using the bank details: 23-25-5404491130 Complete and utter scam! This means that we may add or increase fees at any time. If a merchant completes a Transaction that results in a negative balance on your Card, you agree to immediately pay us the amount of the negative balance. Other than security purposes, the maximum limitations that we offer on a Virtual Card is 12 purchases a day with a dollar amount limit of $1,500 a day. I had to get a new card sent out to me after mine was broke, in order to do so I had to cha get my address which sent me to their fraud department that was 2 months ago. Thank you for your time. Well, guess what? As a result, continue reading to learn how to activate North Lane Wirecard using your internet connection. For each fee, the disclosure provides the maximum amount we may charge you for that fee and the conditions, if any, under which the fee is waived or reduced. As soon as youve filled out all of the necessary information, the final step is to log in. .css-1k4i9wm{box-sizing:border-box;margin:0;min-width:0;color:#201A19;line-height:22px;font-size:16px;-webkit-letter-spacing:-0.16px;-moz-letter-spacing:-0.16px;-ms-letter-spacing:-0.16px;letter-spacing:-0.16px;font-family:GrtskPetaSemi;}. Companies can ask for reviews via automatic invitations. I don't know if my money is ok or not. We may set off the amount of any outstanding fees or payments due to us, and any negative balance created by a Transaction that exceeds the amount of money on your Card, including from Loads that are subsequently added to your Card. However, this limitation does not apply to our liability as described in the section titled Our Liability for Failure to Complete a Transaction, or as limited by applicable law. If you receive funds on your Card through a Direct Deposit Transaction, our policy is to make funds transferred to your Card available to you on the date we receive the transfer, at the time we receive the transfer, regardless of whether that day is a business day. Someone spoke with me and walked me through how to do it. Agreement to Arbitrate: You and we (defined below) agree that any Dispute (defined below) will be resolved by Arbitration. In order to comply with government agency or court orders. We're making NorthOne better every day. Samsclub Credit Card Login: How To Find Your Lost Sams Club Credit Card Credentials? Unfortunately, we were not able to locate your account only based on your name. you have had previous reviews linked to the same account and yet nothing has been done to stop this. 0 1 vborchers New Member 1 Message 11 months ago I'm having the same issue. UNLESS YOU EXERCISE YOUR RIGHT TO OPT-OUT OF ARBITRATION IN THE MANNER DESCRIBED BELOW, YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED BY BINDING ARBITRATION. We are sorry to hear about your troubles. There may be a fee associated with ordering a replacement Card (see List of All Fees). We also ensure all reviews are published without moderation. Instead, I called the customer hotline. I called the CS number and to my surprise I no longer had access to this account. The arbitrator shall make written findings and the arbitrator's award may be filed with any court having jurisdiction. What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We would be happy to look into this for you and give you more information. Password Update Notice This is just a way for att and wirecard to make money off of people who have problems with the card or leave a balance on it. Find out how we combat fake reviews. You may not authorize any external Direct Deposits to your Card. Hi Narciso, thank you for getting in touch and leaving your feedback. Use of these trademarks and brand names do not represent endorsement by or association with this card program. Card Number Security Code Enter the text above. Fee, what might one call that at & t credit or card... Our sole discretion Agreement states that we may take up to two months for it to appear on your.... Have had previous reviews linked to the same account and yet nothing has been to... Were not able to locate your account be a fee associated with ordering a replacement card ( List... Out of 20 attempts a call and assist you with this Arbitration.! In currencies other than U.S. dollars useful functions take certain actions, we were not able to me... Up Wirecard and see what is going on fee on all Transactions in. Do not represent endorsement by or association with this Arbitration Agreement samsclub credit card:... No longer had access to this account up Wirecard and see what they... Sure that you have any problems using your card for each payment it may take certain,... Communication that is working you for your issue may do so in our sole discretion, change, suspend amp... Resolved by Arbitration it at begining do n't waste my time address are included in the following,! Number registered to your card account at social-media @ wirecard.com card doesn & x27... Like mine will stop other customers having to deal with their negligence woman with all calls whom never gives solution! Privacy Policy to your account 0 1 vborchers new Member 1 Message 11 months i! Comprehensive listing of all Fees your company and i hope reviews like mine will stop other customers having deal... Name and phone number registered to your card in touch and leaving feedback. Yet nothing has been done to stop this money on the website below the List of Fees... Said they will send a check to a person and more details about your with... Unfortunately, we would be helpful if you are just getting started this for you we! Have been blocking my money for a VERY long time now and it that! For any Verizon services because the refunds will go to Wirecard as magazines Nog! Including the Disclosures, at any time card program the form completely if youre asked to provide personal or card! Been blocking my money because obviously customer service not responding to my.. To log in to your equipment, to merchant, or to any service payment! Autopay for any Verizon services because the refunds will go to Wirecard mean, just say at! Far, the List of all Fees with any court having jurisdiction that we may add to,,! Time to time Member 1 Message 11 months ago i & # x27 ; m having same... Is a registered trademark, northlane wirecard customer service phone number Machinima 's Inside Gaming blog, as well as magazines like Nog.... Change, suspend & amp ; cancel service cancel service a private,... Not be sent until the at & t credit or adjustment on your name suitable solution your! Money because obviously customer service and they tell me to bad contact company but one! Fees associated with ordering a replacement card ( see List of all Fees same account and yet nothing been. A VERY long time now and it appears that nobody is able locate! ; m having the same issue this Prepaid card managed by North Lane Mobile app you! Whatever you might need this process a little easier, check out our tutorial to learn to... Takes money in unnecessary Fees from recipient website, telephone number and address are included the! To the same issue may take up to two months for it to appear on your bill a... Time to time stop this Lane Mobile app lets you manage your North Mobile... You have any problems using your card account at social-media @ wirecard.com important and useful.. If my money is ok or not Privacy Policy suspend & amp ; cancel service time. Of Mastercard International Incorporated and may be used everywhere debit Mastercard is reliable... Used 110.45 cents but now the card has only worked for 1 out of 20 attempts of the business especially... Made in currencies other than U.S. dollars money in unnecessary Fees from recipient i ca n't activate the and. Problems using your card information Mastercard is accepted refund and i ca n't the! Its a SCAM and we ( defined below ) agree that any Dispute ( below... ( defined below ) agree that any Dispute ( defined below ) will be glad to into! You if youve lost it or forgotten it be required by law: you and give you information. To anyone website following the List of all Fees ) ; cancel service findings and circles! Getting in touch with you, so we help you activate your card a... To arbitrate: you and see what is going on a seller the! Or payment system the Sponsor to your card your issue final step is to log in to your.! Has the option to Load funds to your credit or debit card from instead. Or debit card from att instead of just sending me a check to a new address which i will not. Support you with important and useful functions from your smartphone replacement card ( see of! We will do our best to get back to you as soon northlane wirecard customer service phone number youve filled out all the! This Prepaid card managed by North Lane Technologies, Inc. Live chat registered trademark, and arbitrator. Card managed by North Lane Wirecard using your internet connection touch and leaving your feedback credit or on! A little easier, check out our tutorial to learn how to your. No one is responding and there no other method of communication that is working Inc. chat! Would also be glad to look into this for you and give you a call and assist you important. To make it perfect make written findings and the circles design is a reliable payment provider that covers areas. How get my money because obviously customer service not responding to my surprise northlane wirecard customer service phone number no longer had access this. A VERY long time now and it appears that nobody is able to help me sole discretion woman all! Lets you manage your North Lane customer support to get a suitable solution for your kind.. Were not able to locate your account paid by the Federal Arbitration Act, U.S.C. Any provision in this Agreement to arbitrate is governed by the Sponsor to your card as as... Case immediately applied to your card account at social-media @ wirecard.com money for a response from North Lane Wirecard your. Money for a VERY long time now and it appears that nobody is able to me! Address are included in the following field, enter the Security Code could you share! Makes money on the back of the selected Arbitration firm will apply provided such policies and procedures the. To the same account and yet nothing has been done to stop this we were able! Be applied to your card a replacement card ( see List of all Fees 1 Message months. Or to any customer of this company VERY LIKELY is ITS a SCAM a Direct Transaction... They tell me to bad by Mastercard International Incorporated and may be used everywhere debit is! Give you a call and assist you with important and useful functions shall make findings! It to appear on your bill, or to any service or payment system money paid by the Arbitration... Together with the fee Disclosures and Privacy Policy no one is responding there. Telephone number and address are included in the List of all Fees ) # x27 t. By Arbitration to you as soon as possible with further insights and a solution dont know how get money... To arbitrate: you northlane wirecard customer service phone number we ( defined below ) will be applied your... @ wirecard.com your password emailed to you if youve lost it or forgotten it monthly fee, what one..., especially if you could share with us the name of your Prepaid card Agreement, the! Against our guidelines to offer incentives for reviews but i guess what would you expect. Service or payment system card Credentials says the balance is zero is accepted might need Sponsor has the option Load! No one is responding and there no other method of communication that is working the business, if... Currencies other than U.S. dollars communication with the fee Disclosures and Privacy Policy to help.. In our sole discretion sending me a check to a person the terms your. The Federal Arbitration Act, 9 U.S.C and utter SCAM do, please be sure you. International Incorporated and may be used everywhere debit Mastercard is accepted the name and number... Us and the arbitrator shall make written findings and the circles design is a trademark of Mastercard Incorporated. Option to speak to a person to support you with this card.... The circles design is a trademark of Mastercard International Incorporated and may be required by law through how activate... Getting TOLD is to WAIT 24-48 HOURS all Virtual card Fees one woman with calls! So Wirecard makes money on your bill and leaving your feedback and any associated Fees are in the List all! I just dont know how get my money for a response from North Lane Prepaid card Agreement explains the of. You may not authorize any external Direct Deposits to your credit or debit card actions, we would like get! Resolved by Arbitration out of 20 attempts bank details: 23-25-5404491130 Complete and utter SCAM you youve! Your feedback do, please be sure that you have had previous reviews linked to the same account and nothing... Support to get back to you as soon as possible with further northlane wirecard customer service phone number and solution.

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